Tuesday, January 7, 2020

Measuring Student Satisfaction At Texas A M University

Measuring student satisfaction at Texas AM University Nishu Aggarwal Texas AM University- Commerce Abstract This study endeavors to look at the relationship between service quality dimensions and overall Service Infrastructure Quality (Layout of Classrooms, campus, security, parking, tuition, IT facility, and Fair and Unbiased treatment of School) and student’s satisfaction. Besides, this study is likewise looking at basic elements in administration quality measurements (tangibility, responsiveness, reliability, assurance and empathy) that contribute most as per the general inclination of the students. This study was directed utilizing an arrangement of poll to 200 students from Texas AM University. The study will give comes about because of observational test of these connections. The exact after effects of this study can give backing to the Parasuraman s SERVQUAL (1985), which identified with the elements adding agreeable to students. Chapter 1: Introduction Background Students have many options available for selecting an education institution. The Educational institutions provide students with facilities and academic competency to attract new students and to retain the existing ones. Improvement in facilities for extracurricular activities and competent teaching faculty for academic excellence is what helps the educational institutions to survive in this competitive market. Due to the growing competition, attraction of studentsShow MoreRelatedThe Psychosocial Family Tree Assessment988 Words   |  4 Pages Psychosocial Family Tree Rubi Garza Texas AM International University The Psychosocial Family Tree assessment requires the input of known, important characteristics of family members. It strives to get a better understanding of an individual’s psychological development by analyzing certain characteristics that the individual’s family members have. 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